Terms and Conditions

Terms and Conditions

1. Reservation and Seating

1.1. Reservations can be made through our website, phone, or in-person, subject to availability.
1.2. We hold reservations for a maximum of 15 minutes past the booked time.
1.3. Seating preferences are accommodated based on availability but not guaranteed.

2. Orders and Payment

2.1. All menu items and prices are subject to change without prior notice.
2.2. Payment can be made via cash, credit/debit cards, or other methods specified by the restaurant.
2.3. For large groups or events, a deposit or pre-payment may be required.

3. Cancellation and Refunds

3.1. For cancellations, we require a minimum notice period of 24 hours before the reservation time.
3.2. Deposits or pre-payments may be non-refundable in the case of cancellations or no-shows without adequate notice.

4. Food Allergies and Dietary Restrictions

4.1. Customers are responsible for informing the staff of any food allergies or dietary restrictions before placing an order.
4.2. While we take precautions, we cannot guarantee that our dishes will be free from allergens.

5. Service and Conduct

5.1. We strive to provide excellent service, but in the event of dissatisfaction, kindly bring it to the attention of the management during your visit.
5.2. We reserve the right to refuse service to any individual or group behaving inappropriately or causing disruption to other patrons.

6. Liability

6.1. The restaurant is not liable for any loss, damage, or theft of personal belongings on the premises.
6.2. We are not liable for any adverse reactions or health issues arising from consuming our food or beverages.

7. Reservations for Special Events

7.1. Special events (e.g., private parties, celebrations) may have specific terms and conditions outlined separately.
7.2. Terms for special events supersede general reservation terms when applicable.

8. Privacy Policy

8.1. We respect customer privacy and handle personal information in accordance with relevant data protection laws. Refer to our Privacy Policy for more details.

9. Modifications to Terms

9.1. These terms and conditions are subject to change without prior notice. Any updates will be posted on our website.

10. Contact Information

10.1. For any inquiries or concerns regarding these terms and conditions, please contact us at kanchhibramley@gmail.com / 01256 882506].